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Maintenance Options

Managed IT Services / Copiers / Phone Systems

Preventive maintenance on a regular basis can be essential for consistently provide users with high quality prints. Regular maintenance also extends the life of the equipment. You should consider programs that offer authorized certified service technicians. It is economically wise to use authorized service personnel because they will use Original Equipment Manufacturer (OEM) products for your printer. Off-brand parts and products may be less expensive in the short term, but in the long run affect the machine’s performance and may cause other long-term problems.

When selecting Copier / MFP vendor be sure that they carry more than one brand.

The copier companies want you to think that their copiers are worlds apart from the next brand’s copiers, but really, the top brands are comparable. A good vendor will carry multiple brand lines and help you choose the best one for your needs. They will help you compare copier prices from different brands so you know you are getting a good value. One brand’s black and white laser printer might cost twice as much as another just because of the brand name. ECM Office Solutions Offers Copiers and MFP from Canon, Sharp, Minolta, Kyocera, NEC, Copystar, OKI, Samsung, Panasonic, Ricoh, Toshiba Xerox

MFP/ Multifunction Printer

The standard in commercial copiers and MFP’s combines copying, scanning, printing, and faxing into one machine. MFP’s offered by all of the top copier companies, including Sharp, Xerox, Canon, Ricoh, Samsung and many more look at our products page for a full list of MFP's

Workgroup Printer

If you need a hard worker that can keep up with your department or team within a larger organization, a workgroup printer is a good choice. Workgroup features such as network printing, high-capacity toner cartridges, and larger paper input and output trays designed to juggle multiple print jobs.

Laser Printer

Laser printers are more efficient and more common to the workplace than an inkjet printer is because lasers are faster. Inkjet printers may cost less, but each page can cost up to 20 cents to print, due to the high cost of inkjet ink, compared to a laser copy’s 6 cents per page unless you use one of ECM Office Solutions Continuous Ink Systems.

Wide Format Printer

Wide-format printers generally accepted to be any printer with a print width between 17? and 100?. These printers used to print banners, posters and general signage and in some cases may be more economical than methods such as screen-printing. Wide format printers generally use a roll of print material rather than individual sheets and may incorporate hot air dryers to prevent prints from sticking to themselves as there produced.

Consider these key features.

Print speeds

Print speed is simply the number of pages per minute (ppm) that a printer produces. As a guideline, 30ppm = 1 page every 2 seconds. If this is the first copier that your office will be purchasing, you might not need to buy a model that copies/prints faster than 30 ppm. If you are a busy corporate office, however, or your daily copy jobs are bulky, you might want to think about buying a copier that is 40 ppm or above.

Black and White vs. Color

While black and white copies do offer an incredible amount of clarity in printed material, those printers lack the ability to provide clarity in images for this purpose color copiers are often a necessity. Color copier prices have reduced over the years with improvements in printer equipment, and the choice between black and white copies and color copies has become a viable option in terms of cost. The color ink/toner costs more than the black ink/toner; however, when the technology is set up properly to meet an office’s printing/copying needs, you can get those color prints down to as low as $.06 per single page.

Resolution

The resolution is a critical consideration as it is the key component to producing detailed text and clean images. The resolution refers to the maximum number of dots per inch (dpi) printed. The dpi is measured both horizontally and vertically. For example, a 600x600dpi laser printer lays down a one-inch square composed of 600 dots across by 600 dots down. The higher the resolution, the more detail and accuracy there will be per print.

Paper handling

The paper handling specifications on a printer include everything from the size and thickness of various types of paper to the standard and optional input and output tray capacity. Generally, all printers print on standard paper (letter and legal sizes), accept envelopes, and have input and output trays that hold at least 100 sheets. More advanced printers have additional paper handling features such as tabloid size printing, large format printing, duplexing (printing on both sides), auto document feeders for faxing and copying, stapling, and three hole punch.

PBX Phone Systems for Small Business

A PBX is the kind of powerful phone system that only a big business could afford, until we came along. ECM Office Solutions uses the top of the line industry affordable all-in-one PBX telephone systems and IP PBX phone systems for small business with up to 64 phones per location, and they have been doing it for longer than any manufacturer out there.

The Perfect Features

Voicemail, auto attendants, dial-by-name directory, ring groups and much more. Our Phone System comes complete with the kind of sophisticated features that users of big business PBX phone systems take for granted.

Optional VoIP

Do you need Voice over IP or Multi-location integration? Small business VoIP is here. VoIP-enabled our Phone System models handle both VoIP and the traditional telephone network. With an our Phone System VoIP PBX, you connect the way you choose VoIP (Voice over IP) and traditional telephone networks, IP phones or standard analog telephones. ECM Office Solutions Phone System PBX and IP PBX phone systems deliver the best of both worlds in one easy-to-use phone system.

Connect Anywhere

Your work does not stop at the walls of your office. Neither does our Phone System. With Connect Anywhere extensions, you can add your cell phones or any other telephones, anywhere, as extensions of your system. Our Phone System uniquely connects your mobile and teleworkers.

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